Terms and conditions
Welcome to Gen Z Cart. By accessing or purchasing from our website [yourwebsite.com], you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
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This website is operated by Gen Z Cart.
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We operate as a dropshipping store, meaning products are shipped directly from third-party suppliers.
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By using our site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.
2. Products & Descriptions
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We specialize in electronic devices and accessories.
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Product images and descriptions are for illustration purposes only.
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We do our best to ensure accuracy, but we do not guarantee that product descriptions, specifications, or prices are error-free.
3. Pricing & Payments
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All prices are listed in UAE unless stated otherwise.
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Prices may change without prior notice.
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We accept payments through Cash.
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Orders are processed only after successful payment confirmation.
4. Order Processing & Shipping
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Orders are typically processed within 20 business days.
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Shipping times vary depending on supplier location and destination.
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Estimated delivery times are not guaranteed.
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We are not responsible for delays caused by customs, courier services, or unforeseen circumstances.
5. Customs, Duties & Taxes
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International orders may be subject to customs duties, taxes, or import fees.
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These charges are the customer’s responsibility.
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We are not liable for delays or additional costs due to customs clearance.
6. Returns & Refunds
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Due to the nature of dropshipping, return policies vary by supplier.
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Returns are accepted only for:
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Defective items
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Damaged items
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Incorrect items received
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Customers must contact us within 7 days of delivery.
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Items must be unused and in original packaging.
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Refunds are processed after supplier approval.
7. Cancellations
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Orders can be canceled only before shipping.
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Once an order is shipped, it cannot be canceled.
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Cancellation requests must be submitted within 24 hours of order placement.
8. Warranty Disclaimer
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Some electronic products may come with a manufacturer’s warranty, if stated.
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We do not provide any additional warranty unless explicitly mentioned.
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We are not responsible for damage caused by misuse, improper handling, or unauthorized repairs.
9. Limitation of Liability
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Gen Z Cart shall not be liable for:
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Indirect or consequential damages
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Loss of data or profits
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Device incompatibility issues
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Our maximum liability is limited to the amount paid for the product.
10. Intellectual Property
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All website content, including text, images, logos, and designs, is the property of Gen Z Cart.
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Unauthorized use or reproduction is prohibited.
11. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt to hack, damage, or disrupt the website
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Provide false or misleading information
12. Privacy Policy
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Your personal data is handled according to our Privacy Policy.
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We do not sell or share customer data without consent, except as required to fulfill orders.
13. Changes to Terms
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We reserve the right to update or modify these Terms & Conditions at any time.
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Changes take effect immediately upon posting on the website.
14. Governing Law
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These Terms shall be governed by and interpreted according to the laws of UAE.